Our team will help you from your initial purchase until it arrives at your fingertips. We work hard so you don't have to with our customer support team who offer their services 24/7
Why Buy From Us?
Top Quality Customer Service
Professionals that Have Experience in the Field.
Most Companies have a Sales team that have never been out in the field. All of our Customer Service Representatives have worked in the field with Installation, Design and Implementation.
We Offer the Lowest Price Guaranteed
Thats Right! We offer you the best prices! We are one of the only companies that doesn't raise our prices. We see ourselves as your family! We care about selling you more than just a product, but an oppurtunity to create amazing memories that won't break the bank!
Shop EVERYTHING Heating related!
Norcal Fire and Grill is the Store where you can shop for every accessory you need to complete the job!
Serving All 50 States Including Canada & Mexico!
We Aim to provide our services all over the United States, including Canada and Mexico. Our Staff is well equipped to handle your Project no matter where you are! We will Provide you with the service and care you need. We Helped thouands of Customers acquire their Heating needs!
Discounts for Veterans & Contractors
Let us know that you are a Veteran or a Contractor and We will apply a Discount for you! No need to show us any ID!
Quality products made in the United States
All our Products are Made in The USA! Quality Parts mde to last that is backed by Amazing warranties.
Free Shipping Above $500
We Offer Free shipping all ALL orders that are $500.00 (If Using Discount, Total Price after Discount MUST be above $500.00)
OUR SHIPPING SETS US APART 📦
Our LTL Shipping Process (The Right Way)
Built for Protection, Not Just Delivery.
Every fireplace is securely mounted to a heavy-duty wood crate, shrink-wrapped, reinforced, and professionally strapped to a pallet. This minimizes movement during transit, protects against impact damage, and helps ensure your fireplace arrives in the same condition it left our warehouse.
** THESE ARE REAL PICTURES OF HOW WE PACKAGE VS HOW ONE OF OUR COMPETITORS PACKAGE.... YOU CHOOSE.
Typical Competitor Shipping (The Wrong Way)
Cutting Corners Can Lead to Costly Damage.
Some companies ship fireplaces using only cardboard boxes or minimal pallet protection, allowing the unit to shift during transit. This increases the risk of dents, broken glass, damaged components, delays, and frustrating warranty or return claims.
Why It Matters: Investing in proper LTL packaging reduces damage, speeds up delivery, and gives customers peace of mind from shipment to installation.